Frequently Asked Questions:

Is there a contract to sign? No. Your purchase includes the containers, postage both ways, and destruction of your waste.

What are the papers for that came with my containers? Your containers were shipped with individual destruction manifests. You must complete the customer section of the form, sign it, keep the customer copy and seal the remaining copies back in the shipping envelope. When your waste has been destroyed, you will receive a final copy of the manifest, showing that it was properly destroyed.

What can we put in the container? Our containers are designed to carry sharps. Sharps include any contaminated sharp instrument used in the medical industry, such as: needles, syringes, scalpels, lancets, orthodontic wires, blood-tainted knife blades, contaminated broken glassware and glass slides, etc. You may put in swabs, bandages, and other biohazardous waste into our five-gallon system, provided that it contains NO LIQUID.

Can we put blood in the container? No. No amount of any liquid can be put into the sharps container. The U.S. Postal service will only accept the container if it is used according to their strict specifications, and you, the customer, will be held responsible for any leakage due to filling the container with unacceptable materials.

Where do I put my other biohazardous materials? Other biohazards must be disposed of in appropriate biohazard containers. We offer a separate Medical Waste Disposal Service in several midwestern states. To learn more click here, or call our office at 1-800-207-0976.

Where do we put the container? Put the container (keeping it inside the return shipping box if possible) in a convenient location. SAVE YOUR RETURN SHIPPING CARTON! You MUST return your sharps container in the enclosed shipping container.

Do we need to put the caps back on the needles? No. Never re-cap your needles. Doing so could cause needlesticks. Simply drop your needles into the container.

How often do we send in the container? Send in your container when you fill it.

How full do we fill the container? Fill the container just up to the fill line indicated on the sharps container. NEVER OVERFILL! You must be able to securely close and lock the container prior to shipment.

Is there a restocking fee if I want to return my order? Yes. We charge a 20% restocking fee for all returned orders.

Can we mail our own containers back to GRP & Associates? No. Our containers and shipping boxes have been rigorously tested by an independant company and approved by the U.S. Postal Service for transport through the mail. ONLY SEND THE CONTAINERS WE ORIGINALLY SENT TO YOU INSIDE THE ENCLOSED SHIPPING CARTON. Any other method of shipment is not in compliance with the U.S. Postal Service regulations. Please call our office if you have lost your return shipping container. 1-800-207-0976.

Are your containers safe to ship in the mail? Yes, as long as the container is filled and shipped properly. Our containers and shipping boxes have been rigorously tested by an independent company, and approved by the U.S. Postal Service for mail back sharps.

Who is GRP & Associates? We are a Biomedical Waste Disposal Service. We pick up and dispose of sharps and other biohazardous waste.We have been providing medical waste disposal since 1989.

If you have any further questions please contact our office.

1-800-207-0976

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